Client services reps get paper shredders since they have to destroy certain documents to comply with HIPAA regulations. In one case where an employee needed a chair, the company gave the employee a chair from one of its about-to-be-closed offices. Employees pay for basic office supplies like paper, ink and toner cartridges, pens and Post-It notes out-of-pocket and submit expense reports for those items for reimbursement. (For more on the equipment and expenses companies should cover for their telecommuting employees see, Out of Pocket: Financial Questions for Telecommuters and Managers.) Chorus also set up a policy on work hours. Employees have to be at theirdesks in their home offices during normal business hours. They can'topt to work odd hours. All employees have to use instant messaging (IM) applications, and they have to put their phone numbers and their IM handle in the global address list on company's Microsoft Exchange Server.